starchamps web store FAQ section

What do we do if there is a problem with our order?

How Can Customers Inquire Further About a Product?

Can we make product inquiries or bargain down prices via your Facebook page ?

When do orders that are paid with a money order shipped?

Will my order be processed faster w/ Paypal or money order?

Only when an item is broken as a result of shipping do we issue refunds .

1) When the item is damaged by the buyer. 2) When items such as used items are marked as is or final sale.

What do we do if there is a problem with our order?

Call 516-672-6823 24/7

How Can Customers Inquire Further About a Product?

Email: [email protected] (Hours: 24/7) or Phone: 516 672 6823 (Hours: 4 PM-Midnight 7 days a wk) Both options are 24/7 and we will try to get you an answer w/in 24 hrs.

Can we make product inquiries or bargain down prices via your Facebook page ?

Yes. Go to our Facebook page Wrestlingfigurefan2013 and PM your questions.

When do orders that are paid with a money order shipped?

Orders paid with a money order are not shipped until the money order is received and cashed.

Will my order be processed faster w/ Paypal or money order?

If you pay through Paypal your order will go out immediately.Orders paid w/a money order could take anywhere from a couple of days to a couple of weeks because we don't until we recieve the money order and it is cashed because some people send counterfeit money orders

All payments must be received within a week of purchasing. If you need a few days extra please call us 24/7 at 516-672-6823.

NO !!! The only form of payment is through Paypal or money order. Items will not be sent out until item is paid in full.